An independent reference for patients. It does not replace a consultation with a doctor: we do not make diagnoses or prescribe treatment. In a life-threatening emergency, call 112 (in Russia, also 103). Not affiliated with the former site on this domain.

Topics

Topics and situations

Topics here are grouped not by disease but by the stages every patient goes through: booking and the appointment itself, tests that are ordered, documents you receive, and decisions about choosing a doctor or treatment. Each card explains what matters at that stage and where to go next in the reference. These cards cannot tell you what is happening to you: that is the doctor’s job.

Everyone’s illness is different, but the patient’s path is similar: booking, appointment, test, report, decision. Each step brings its own questions.

— Editor’s note

How this section works: a topic is included if almost every adult patient encounters it, if there are general rules for it — a law, a Ministry of Health procedure or established practice — and if it can be understood without buying products or paid services.

Seeing a doctor

From booking to leaving the room: how to make a short appointment count.

Preparing for an appointment

Written-down symptoms, a list of medicines and earlier result forms save the doctor’s time and help you not miss anything. A ready-made list of questions is in a separate section.

Ask your doctor

Where to start

If you’re unsure which specialist to see, you usually start with a general practitioner at your primary care clinic. They decide whether you need to see a specialist.

Ask your doctor

Remote consultation

Telemedicine is convenient for follow-up questions and discussing results, but it does not replace an in-person appointment when a diagnosis is being made for the first time.

Glossary

Follow-up visits

If your doctor has set up monitoring, it helps to keep your own plan: dates, tests and questions for the next appointment.

Prevention

Tests and lab work

What to ask before a test and why results are discussed with a doctor, not with a table from the internet.

Why the test was ordered

A good test order answers the question: what will change in the doctor’s decisions depending on the result. You can — and should — ask about this.

Methods

Preparation

Some tests and examinations require preparation. The rules depend on the type of test and the laboratory, so check them when you book.

Ask your doctor

The results form

The ranges on the form are set by the specific laboratory. A result outside them is a reason to talk to your doctor, not to draw your own conclusions.

Glossary

Documents and reports

The papers you keep after an appointment, and why they are worth saving.

Referral

The document on the basis of which another specialist sees you or a test is performed. It states where you were referred and for what purpose.

Glossary

Report and discharge summary

A report sums up an examination or test; a discharge summary describes hospital treatment or a period of monitoring. Write down unfamiliar words and ask your doctor about them.

Glossary

Copies and a personal archive

Under Russian law, you can review your medical records and obtain copies and extracts. Your own folder of documents is useful when you change doctors or clinics.

Prevention

Rights and choices

What Russian Federal Law No. 323-FZ guarantees patients — in general terms. Rules differ in other countries.

Consent and refusal

Before a medical intervention, the patient gives informed voluntary consent and has the right to refuse it. Both are set out in Article 20 of Law No. 323-FZ.

Glossary

Choosing a clinic and doctor

Article 21 gives the right to choose a healthcare provider and a doctor. In Russia, you can change your primary care clinic under OMS no more than once a year unless you move.

Ask your doctor

Second opinion

Before a serious decision, you can discuss your situation with another doctor. How to prepare and when it is especially appropriate is covered in the Methods section.

Methods

A dispute over OMS

In Russia, if you are refused free care or cannot get an appointment, contact the health insurance company that issued your OMS policy: it helps with such issues.

Sources

Article catalogue for English-speaking readers

Standalone articles for English-speaking patients will appear here. They are written for readers of this language version and do not repeat the content of other language versions. Healthcare rules vary by country, so the articles focus on general principles and point you to your local official sources.

Topics the editors are planning

  • How to request a copy of your medical records
  • What to ask your doctor during a video consultation
  • Informed consent: what you are signing before a procedure
  • How to prepare for a second opinion

Editorial rules

  • Articles in this catalogue are written separately for each language version and are not translations.
  • Some articles link to third-party websites, including gaming services; we do not control their content, prices or terms.
  • We do not publish ratings of clinics or doctors, prices, unverifiable claims or reviews.
  • Ask your doctor

    Questions worth asking your doctor before an appointment, when a test is ordered and after you get a report.

  • Prevention

    A follow-up plan between appointments, preventive check-ups and dispanserizatsiya under Russia’s OMS, a day off work.

  • Glossary

    Words from the doctor’s office, referrals, discharge summaries and science news — brief, with no reference values.

Sources

  • Federal Law No. 323-FZ “On the Fundamentals of Health Protection of Citizens in the Russian Federation”, Art. 20–22
  • Ministry of Health of the Russian Federation — procedure for preventive medical check-ups and dispanserizatsiya

Information is current as of the date of preparation. In Russia, the rules of compulsory medical insurance (OMS), the procedure for preventive check-ups and dispanserizatsiya, and the requirements for medical records and remote consultations may change — check the current documents and confirm details with your clinic or your health insurance company. Healthcare systems in other countries work differently.